Candidates who intend to obtain EUCIP Core Certificate have to fulfill the requirements (knowledge and skills) on three Knowledge Areas, described in details by EUCIP Core Syllabus 3.0:

A.) Plan Area: The Use and Management of Information Systems
This area refers to requirements analysis and planning in the use of ICT within an organisation. It is therefore directly concerned with management processes and defining requirements within a strategic perspective.

B.) Build Area: Development and Integration of Information Systems
This area includes processes for specification, development and testing, and maintenance of Information Systems. It deals with methodological and technological issues related to development processes.

C.) Operate Area: Operation and Support of Information Systems
This area concerns installation, supervision and maintenance of ICT systems. Essential topics include: Hardware and software concepts, management of networks, service delivery and support, and security.


Module A, Plan, requires the candidate to appreciate the use and management of Information Systems.

The candidate shall be able to:

  • Understand organisations and their use of ICT, as an enabler for effective Information Systems and a platform for innovation.
  • Understand organisational strategies and business processes.
  • Recognise issues related to the management of ICT, such as selecting the appropriate technology, or choosing between in-house systems development or outsourcing.
  • Measure the value of IT investments through the use of feasibility studies, and costs and benefits analysis.
  • Understand possibilities for e-business, virtual organisations and the use of enterprise applications resulting from the global networked economy.
  • Appreciate the requirement for a professional approach to project management and quality assurance. Recognise the role of innovation and the challenge of promoting it.
  • Understand the importance of physical and distributed teams, the business implications for social networking technology and the importance of effective communication when presenting the case for change within an organisation.
  • Appreciate some of the legal and ethical aspects of ICT.


Module B, Build, requires the candidate to understand the development and implementation of Information Systems.

The candidate shall be able to:

  • Understand the technical aspects of design, specification, development, testing, integration and deployment of IT systems.
  • Understand the systems development life cycle, the typical development process and be aware of recent systems development trends.
  • Appreciate the principles and uses of relational databases and data warehouses.
  • Understand the relational model and query languages. Be aware of important database administration and security issues.
  • Understand software design methods and techniques, describe typical data structures and algorithms and interpret programming constructs. Understand object- oriented programming principles.
  • Appreciate programming maintenance issues, and know about documenting and testing software systems.
  • Appreciate the design principles associated with user interfaces, web pages and hypermedia. Understand the basic elements of HTML and XML and appreciate different types of web-based programming.


Module C, Operate, requires the candidate to appreciate the operation and support of Information Systems.

The candidate shall be able to:

  • Understand hardware components, computing architectures and processor concepts.
  • Appreciate the principles of operating systems and understand features of common operating systems.
  • Understand communications principles, network components and architectures, and communication protocols.
  • Understand network service principles including cryptography and the domain name system.
  • Understand the World Wide Web, electronic messaging options and voice over Internet protocol services.
  • Understand wireless communication principles and wireless networks and protocols. Describe network management principles and the simple network management protocol.
  • Outline tools for system and network management.
  • Appreciate the importance of a client-oriented approach to IT support, and apply some of the basic principles of IT service delivery.

Download Syllabus 3.0 (Plan, Build and Operate Knowledge Areas)